We love Site Search and nothing summarizes better what we do than checking out our EmpathyBroker Site Search customers.

We are driven by changing how People experience the process of finding. Check our list of Site Search and Findability success stories!


Single brand fashion in 33 languages including complex languages such as Japanese, Chinese, Russian.

Multi-bite wide and complex catalogue for fashion with over 12 languages and unified findability.

Single brand lingerie rich catalogue with instant results that unifies findability.

Multi brands and large catalogue of electrical parts and electrical related components displayed in instant search mode.

eBooks online with a powerful, rich and instant auto-complete for Authors and Titles with Worldwide titles and multi-language.

eBooks and books from Berlin. Hundreds of thousands of records with a visually rich experience.

Banking and finance Worldwide where Findability is powered Worldwide with instant and motion results.

Multi-brand wine and alcoholic drinks store in French and Spanish with a large complex catalogue.

Banking and Finance for Spanish public facing web site with instant results and a fully responsive design.

Spare parts Worldwide with over 107 webs for multi-brand products and an extraordinary complex and large catalogue.

Unique products for home and garden for the Prince of Wales Charitable Foundation.

Multi-brand catalogue of everything needed related to cater for babies and young children.

A special range of clothes and activities geared towards adults or what they very nicely call "Saltwater Players".

A collection of the world's best fashion chosen by you, offering a wide catalogue of brands, products, collections and versatile styles (under development).


“At we believe in excellence throughout all the shopping process. Finding what a customer has in mind or desires is a fundamental step that EmpathyBroker delivers smoothly with emotive elements like instant results delivered with motion. On top of this EmpathyBroker analyzes in real time findability ratios so ranking can be adapted on the fly and then we can empathize continuously with users demands”
Eugen Neiculescu, User Experience Manager,
“Working with EmpathyBroker has been a joyful process. Its site search is so fast that we have to think of ways of slowing it down to move at user pace. We are very impressed with EmpathyBroker platform, innovative approach and creative thinking”
Mike Pearce ecommerce Manager at High Grove Shop.,
“At ING-Direct we selected the EmpathyBroker SaaS based platform after a thorough comparative analysis of the market for Site Search and Findability until we came to a short list where Colbenson's style and vision made the difference”
Ignacio Lopez, Project Manager at ING.,
“At Meteor Electrical we believe in delivering a superior customer service for which innovation and an unwavering commitment to be the best is crucial. EmpathyBroker shares this view of exceeding our customer's needs and expectations with empathy and excellence”
Eoin Conway Online Marketing Manager at Meteor Electrical.,
“This is why Colbenson is such a great fit and why we're so excited about this project. We will be working to develop an innovative search experience based on what's most important for the customer: finding the right results within the most intuitive interface”
Alejandro Sáez, Head of eCommerce and Digital Marketing at txtr,
“We don't just want an efficient but essentially cold service for our customers, we want them to feel like they're getting great service with a human face ... this is why we chose EmpathyBroker, because it's a customer-centric system.”
Ben Slater, Operations Director at WAE+,