Single brand fashion in 33 languages including complex languages such as Japanese, Chinese, Russian.

Multi-bite wide and complex catalogue for fashion with over 12 languages and unified findability.

Single brand lingerie rich catalogue with instant results that unifies findability.

Multi brands and large catalogue of electrical parts and electrical related components displayed in instant search mode.

eBooks online with a powerful, rich and instant auto-complete for Authors and Titles with Worldwide titles and multi-language.

eBooks and books from Berlin. Hundreds of thousands of records with a visually rich experience.

Banking and finance Worldwide where Findability is powered Worldwide with instant and motion results.

Multi-brand wine and alcoholic drinks store in French and Spanish with a large complex catalogue.

Banking and Finance for Spanish public facing web site with instant results and a fully responsive design.

Spare parts Worldwide with over 107 webs for multi-brand products and an extraordinary complex and large catalogue.

Unique products for home and garden for the Prince of Wales Charitable Foundation.

Multi-brand catalogue of everything needed related to cater for babies and young children.

A special range of clothes and activities geared towards adults or what they very nicely call "Saltwater Players".

A collection of the world's best fashion chosen by you, offering a wide catalogue of brands, products, collections and versatile styles (under development).


29 jul

New EmpathyBroker SiteSearch & Navigation Mobile Dashboard

The new EmpathyBroker Mobile Dashboard brings to your mobile device the query trends that are happening real time in your online store or commerce Apps.

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24 jul

EmpathyBroker real time SiteSearch and Navigation Data Visualisation

Discover the new real-time Data Visualisation for EmpathyBroker. Unifying in one single view incoming queries and navigation, Volume, recurrence and success-failure.

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16 jun

When onsite search goes beyond. Case

Search within a Web Site is preconceived as a last resource to tackle with urgency an information need, a tool that for most cases fails leading to abandoning its use in frustration. However, something is changing as more and more brands are externalising their Site Search to EmpathyBroker, a search tool within the Site that goes well beyond from what simple Site Search tools offer to brands online.

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26 may

The evolution of online sales toward empathy and emotions

Being human is an experience, and we don't stop being human when we go online. The experience continues, and even when surrounded by technology, we seek emotional responses and expressive reactions from the online store.

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11 may

What is Site Search?

What is Site Search? Funnily enough there is no entity of its own right for Site search within the context of Information Retrieval and Information Retrieval Applications. We hear and speak about Site search, on-site search or search within the site but there no considered opinion, publications or not even a wikipedia article that sets a definition of the concept of Site search from a Information Processing or Computer Science perspective.

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20 abr

Spring trends

With the newly opened spring time the new fashion colections pop out and start to show on the stores. At this point of time your brand will be already more than prepared with products that fit the trends for this year. But now, the question is whether your searcher is ready.

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7 abr

SEARCHERS: The ultimate resource?

With hundreds (even thousands) of products in stock it's pretty easy for the user to get lost and not find what she wants if our web has a poor web architecture. Upper menu, lateral menu, highlights… And a little search box in the upper right, just in case... Just in case?! This web structure has been pretty popular during the last few years, in when the information architects...

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23 mar

The ‘LONG-TAIL’ user

As we have mentioned in earlier posts, the analysis and knowledge obtained from our EmpathyBroker tool has shown us that a broad spectrum of user profiles exists and that a good bunch of them show a high degree of intentionality when surfing along a given kind of ecommerce.

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19 mar

EmpathyBroker: Personalized searching

What happens when two agents don't speak the same language? It's seems pretty clear that both of them use the same oral language, the same channel. Nonetheless they are unable to understand the code.

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16 mar

From screen to paper

Long lost are those days in which the natural progresión was from offline to online. Digital media was considered as something marginal against what was really important: the physical world. The ‘real’ stuff took all credibility against the new (though still quiet) virtual world, which was left as something unreliable.

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